Returns & Exchanges
At Red Rooster Performance, we strive for perfection in every stitch; however, if you are not completely satisfied, we offer a seamless return and exchange policy within 14 days of delivery. All items must be returned in their original condition, unworn and with all tags intact, to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and provide a reason for the request.
- 2.Pack the Merchandise
Securely place the items in their original packaging, ensuring all labels and promotional inserts are included to prevent damage during transit.
- 3.Schedule a Pickup
Once your request is approved, our logistics partner will coordinate a convenient pickup time from your registered delivery address.
- 4.Quality Check and Refund
Upon receiving your return at our warehouse, our team will inspect the items and process your refund or exchange within 5-7 business days.